Privacy Policy

Last Updated: June 1, 2024

1. Introduction

SteadyContext ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website steadycontext.sbs (the "Site") or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Data

We may collect personal identification information from you in various ways, including, but not limited to, when you:

  • Visit our website
  • Register on our website
  • Book a service
  • Subscribe to our newsletter
  • Respond to a survey
  • Fill out a form
  • Contact us via email, phone, or social media

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information
  • Photographs (when shared by you for consultation purposes)
  • Information about your skin type, allergies, or preferences (for service customization)

Usage Data

We may also collect information on how the Site is accessed and used ("Usage Data"). This Usage Data may include:

  • Your computer's Internet Protocol address (IP address)
  • Browser type and version
  • Pages of our Site that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

3. How We Use Your Data

SteadyContext may use the collected data for various purposes:

  • To provide and maintain our service: Including to monitor the usage of our Site and services.
  • To manage your account: To manage your registration as a user of our service.
  • To perform contract obligations: To fulfill our contractual obligations to you, including appointment scheduling, service provision, and payment processing.
  • To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to our services.
  • To provide customer support: To address and manage requests, questions, or concerns you have submitted.
  • To improve our services: To analyze your usage patterns and preferences to improve our service offerings.
  • To send marketing and promotional communications: With your consent, to send you newsletters, promotions, and other information that may be of interest to you.
  • To manage events: To organize and manage events or workshops you have registered for.
  • To comply with legal obligations: To comply with legal requirements, such as tax regulations or other legal processes.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You have given us permission to process your personal data for specific purposes.
  • Contract performance: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
  • Legal obligations: Processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

5. Data Retention

SteadyContext will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to:

  • Comply with our legal obligations
  • Resolve disputes
  • Enforce our legal agreements and policies

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

6. Data Sharing and Disclosure

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

8. Cookie Policy

What Are Cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
  • Preference Cookies: These cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
  • Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website.
  • Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

Your Choices Regarding Cookies

If you prefer to avoid the use of cookies on the Site, first you must disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this website. You may use this option for preventing the use of cookies at any time.

If you do not accept our cookies, you may experience some inconvenience in your use of our Site and some features may not function properly.

9. Children's Privacy

Our Site and services are not directed to anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +441912774898
  • By mail: SteadyContext, Flat 29 Smith Crossroad, Martintown, OX12 8PJ, United Kingdom